Ordered The Workbench Box/received it as a gift and the wax doesn't fit inside the sizing category. What should I do?  

Don't worry you can order more wax via our online shop. Simply click extra wax and choose your width and exact ring size. 

 

Can I make another ring on the night? 

Yes! it’s an extra £45, you can simply pay with card or cash on the night.

 

Can I have my ring gold or rose gold plated? 

Yes! Its £35 extra for a triple layer of 18ct rose or yellow gold vermeil. You can simply pay with card or cash on the night.

 

We would love to make our rings in solid gold or platinum.

Great! Why not purchase the Wedding Band Box. Your ring payment is spread across 2 payments, all fully explained in the online shop thumbnail gallery. Or come to a workshop and we can quote after the event.  

 

I want to make a second ring on the night for my girlfriend, but I don't know her size. What should I do?

Try to borrow one of her rings so we can measure it on the night! If this is proving difficult we can always re-size it for you once she has tried it on. If a ring is gold plated and needs re-sizing gold plating will be charged again as the re-sizing process will remove the gold layer.

 CAN I BRING A FRIEND TO SIMPLY WATCH?

Unfortunately we can only provide materials and seats for pre-ordered ticket holders only. We currently work with small venues so seats are like gold dust! 

 

Do we need to bring anything to the event?

No just yourselves! , We have a register and everything you need to make your ring! 

WHAT’S THE ENGRAVING ON THE INSIDE OF MY RING?

It’s a unique ring code identifying you to the event/ box and ring maker. During casting the rings are free-ed from their envelopes so in order to make sure the right ring is with the right maker we have to mark each ring uniquely.

 

I have no idea what to make! Help! 

Don't worry! We are on hand during the night and we have a blossoming instagram account @TheWorkbenchLDN & Pintrest full of ideas perfect for this process. 

 

How long is it until I receive my silver ring?

Every ring is hand polished by us. We work very hard to get your rings to you within 3-4 weeks. We will send an email with your shipping notification once your rings are transformed into your chosen metal and hand polished. 

 

Im under 18 can I make a ring?

Unfortunately this class involves craft knives so we have a strict no under 18s policy. (We're sorry about this but we would get in lots of trouble)

 

I own a bar and would love you two to hold an event here!

We love discovering new places and bringing the workbench to new venues. Do get in touch via email and let us know a bit about your place!

 

I had a really fun time and think this would be perfect for my friends birthday. Do you run smaller/bigger private events?

Yes! We throw private parties for groups of 1 - 50 guests. Tell us your ideas! We would love to host this special night for you.

 WILL MY RING BE HALLMARKED?

Yes if solid gold or platinum, Unfortunately not if its silver. But if you do wish to get it hallmarked its an extra £30+ postage.

 WILL THE INSIDE OF MY RING BE POLISHED?

Yes if your ring is solid gold or platinum, as we make a note of your ring size. Our silver rings are not polished as this will alter the finger size.